Terms of Service

1. Who we are

sant.al ("sant.al", "we", "us") is a free link-in-bio service made by Adiva.si Lab and operated by [LEGAL NAME OF OPERATOR — your name as a sole proprietor, or your registered company], [POSTAL ADDRESS], India.

Under Indian law, sant.al is an "intermediary": we host pages that our users create. These terms are our rules and user agreement under the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

2. Agreeing to these terms

By creating an account or publishing a page, you agree to these Terms and our Privacy Policy. Visitors who only view sant.al pages must not use them in ways that break section 6. If you don't agree, please don't use sant.al.

3. Who can use sant.al

• Age. You must be at least 18, or the age of majority where you live if that's higher. We don't offer accounts to children, and we'll delete any account we learn belongs to someone under 18.
• Accurate details. Give accurate sign-in details and keep them up to date.
• Your account is yours. Keep your Google account, email, phone or Telegram secure, since that's how you sign in. You're responsible for what happens on your account. Tell us straight away if you think someone else has accessed it.
• Pages for others. You may run a page for a band, business or community group only if you're allowed to act for it.
• No ban evasion. If we've removed an account for breaking these terms, you may not create a new one.

4. Your sant.al address

Your address (for example sant.al/yourname) is given on a first-come, first-served basis. Addresses must be 3–24 characters long, using only letters, numbers, dots and underscores. Some names are reserved.

You can use your address for as long as you follow these terms, but you don't own it. We may change, reclaim or reassign an address if:

• it impersonates a person, community, brand or organisation, or misleads people about who's behind it;
• it infringes someone's trademark or other rights, including after a valid complaint or a notice from the .al domain registry (see section 12);
• it contains offensive words or breaks section 6;
• it's being sold, traded or held only to block others (which is not allowed);
• the account has been inactive for more than [24] months, after we've tried to contact you; or
• the law or an authority requires it.

If you change your address, the old one may be released to someone else after [90] days.

5. Your content

You own what you put on sant.al: your name, bio, photos, links and anything else ("your content").

So that we can run the service, you give us a non-exclusive, royalty-free, worldwide licence to host, store, copy, display, resize, reformat and share your content as part of sant.al. This lasts only while your content is on sant.al, plus the limited time we must keep it by law (see the Privacy Policy). Your public page is meant to be seen by anyone with the link, and search engines may index it.

You promise that you have the right to share your content and that it follows these terms and the law.

6. What's not allowed

You must not host, display, upload, change, publish, send, store, update or share anything (including usernames, names, bios, photos, videos and links) that:

1. belongs to someone else and you have no right to share;
2. is obscene or pornographic, sexualises children, invades another person's privacy (including bodily privacy), insults or harasses on the basis of gender, is racially or ethnically objectionable, relates to or encourages money laundering or gambling, or promotes enmity between groups on the grounds of religion or caste with intent to incite violence;
3. is harmful to children;
4. infringes any patent, trademark, copyright or other proprietary right;
5. deceives or misleads people about where a message came from, or knowingly spreads information that is clearly false or misleading;
6. impersonates another person;
7. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with other countries or public order, incites any cognisable offence, hinders the investigation of any offence, or insults another nation;
8. contains viruses or any code, file or program designed to interrupt, destroy or limit the functionality of any computer resource;
9. promotes online betting, gambling or online money games, or any online game not allowed under Indian law; or
10. breaks any law currently in force.

sant.al's community rules

To keep sant.al a welcoming place, these are also not allowed:

• Hate and slurs against any person or group, including Adivasi, Dalit and any caste, tribe, religion, gender, sexuality, disability or region.
• Abuse, threats, bullying, stalking or sharing someone's private details (doxxing).
• Nudity, sexual content or links to adult sites.
• Morphed, edited or AI-generated images, audio or video of a real person without their consent, deepfakes, and intimate images shared without consent.
• Unlabelled AI content that looks real. If you post AI-generated or AI-altered images, audio or video that could pass as real, you must clearly label it as AI-generated. Don't remove such labels.
• Violence, terrorism or self-harm promotion.
• Scams, phishing, malware, fake giveaways, pyramid schemes, or links that hide where they lead.
• Selling illegal goods or services, including drugs, weapons, wildlife products and counterfeit goods.
• Spam, fake engagement, automated sign-ups or scraping sant.al.
• Attacks on the service, such as probing, scanning or testing sant.al's security without our written permission, or getting around our moderation checks.

These rules also cover the sites your links lead to. We may check links against safety lists and block those that point to harmful content.

7. How we keep sant.al safe

• Checks before publishing. We automatically check usernames, names, bios and link titles for words we don't allow. We scan photos for nudity and other harmful content before they appear on your page. Content that fails may be rejected or held for review.
• Human review. Some content and every report is reviewed by a person.
• Action we may take. We may remove or disable content, hide a page, change an address, limit features, or suspend or close an account.
• Telling you why. Where the law and safety allow, we'll tell you what we removed and why, and how to ask for a review.
• Keeping records. Where the law requires, we keep removed content and related records for at least 180 days, or longer if an authority or court asks.
• Working with authorities. We comply with valid orders from courts and authorised government agencies within the time the law requires. We report child sexual abuse material and other serious offences as required.
• Reminders. We'll remind users of these rules regularly, at least as often as the law requires.

No system is perfect. Our checks can occasionally miss something or flag something by mistake. If that happens, contact us (section 8).

8. Reports & grievances

Every sant.al page has a Report link. You can also write to our Grievance Officer about content on sant.al, a decision we made about your account, or these terms.

• Acknowledgement. We acknowledge complaints within 24 hours.
• Resolution. We resolve complaints within the time Indian law allows, currently 7 days.
• Intimate, nude, sexual, morphed or impersonating images of you. Tell us using the Report link or the email above. We'll remove or disable access to the content within the time the law requires, currently within 2 hours of your complaint. You can complain yourself or have someone complain on your behalf.
• Other content about you. Complaints about content that concerns you personally are acted on within the time the law requires.
• Appeals. If you're not satisfied with our Grievance Officer's decision, you can appeal to the Grievance Appellate Committee set up by the Government of India, through gac.gov.in, within 30 days of receiving our decision.
• Copyright and trademark complaints. Send them to the same email. Include what's being infringed, the sant.al link, and proof that you own the right.

Please don't send false or abusive reports. Repeatedly misusing the report system may lead to action on your account.

9. Breaking the rules

If you break these terms, we may remove your content and suspend or close your account, immediately where needed for safety or to follow the law. Serious or repeated breaches lead to a permanent ban.

Breaking these rules may also be an offence under the Information Technology Act, 2000, the Bharatiya Nyaya Sanhita, 2023 and other laws. It can lead to penalties, including fines and imprisonment. Where the law requires, we may report offences to authorities and share information that identifies you with them, or with a person harmed by content you posted.

10. sant.al is free

sant.al has no subscriptions, paid themes or premium features, and we don't sell your personal data or show ads based on it. If this ever changes, we'll tell you well in advance. We'll never charge for anything you've already used, and paying will never be required to keep your page.

11. Other services & links

You can sign in with Google, email, phone or Telegram. When you do, that provider's own terms also apply. Telegram is always optional.

Pages on sant.al link to other websites. We don't control those sites and aren't responsible for their content, products or privacy practices. If a sant.al link leads somewhere harmful, please report it.

12. The .al domain

sant.al uses .al, the country-code domain of Albania. It's administered by the Electronic and Postal Communications Authority of Albania (AKEP) under its regulation on the registration and administration of .al domains. As the domain holder, we must follow those rules, and they also shape what you may do on sant.al:

• You must not use sant.al pages for spam, to spread viruses or hacking tools, or for any activity that is illegal under Albanian law, in addition to Indian law and the law where you live.
• You must not use names or content that infringe another person's trademark, patent or industrial design.
• If AKEP, a court or another competent authority requires us to act on an address or content, we may remove or change it to protect the domain and everyone's pages.

Using a .al address doesn't mean sant.al is based in Albania or that you have to be.

13. Leaving sant.al

You can delete your account at any time in Settings. Your public page goes offline straight away. We then delete your data as described in the Privacy Policy, except for the records the law requires us to keep for a limited time. Your address may be released to others after [90] days.

We may also close accounts as described in section 9, or if we stop running sant.al. If we close the service, we'll try to give you at least 30 days' notice and a way to download your content.

14. Responsibility & liability

We work hard to keep sant.al running, safe and fast, but it's provided "as is" and "as available". We can't promise it will always be available or free of errors, and we may change or pause features. sant.al isn't a backup service, so keep your own copies of anything important.

As far as the law allows, we're not liable for indirect or consequential losses, lost profits or lost data. We're also not liable for content posted by users or found on linked sites. As a free service, our total liability to you for any claim is limited to [₹1,000]. Nothing in these terms limits liability that can't be limited by law, or your rights as a consumer.

If you break these terms or the law and that leads to a claim against us, you agree to cover our reasonable costs of that claim, as far as the law allows.

15. Governing law & disputes

These terms are governed by the laws of India. Before going to court, please contact us so we can try to resolve the problem informally. Any dispute will be handled by the courts at [CITY], West Bengal, India. If you live elsewhere, you keep any mandatory consumer protections of your country.

16. Changes to these terms

We may update these terms as sant.al or the law changes. For important changes, we'll tell you by email or in the app at least 15 days before they take effect, unless a change is needed sooner to follow the law or keep people safe. The date at the top shows the latest version.

17. Contact

Questions about these terms: [hello@sant.al]. Complaints and reports: the Grievance Officer in section 8.

If any part of these terms can't be enforced, the rest still applies. If we don't enforce a rule straight away, we can still enforce it later.